Comments on: I Hate Qwest

By: jhu

jhu — Wed, 05 Oct 2011 19:53:06 +0000

then move u fucking idiot. u probably live in the middle of nowhere

By: bajanace

bajanace — Thu, 09 Dec 2010 02:46:09 +0000

Dan, if you may be who I think you might be, I’m willing to talk. You’re going to need to listening to my sales verification and be ready to refund my $350+ or I will continue to vent lound & proud.

By: bajanace

bajanace — Thu, 09 Dec 2010 02:38:24 +0000

I hate Qwest and if I didnt have to have them I’d switch in a heartbeat. My direcTV got turned off 2 days ago. I called Qwest; not thier issue . “It needs repair”. I called direcTV; not their issue. “Its working fine”. I call Qwest support,; billing issue; What billing issue?, my account is up to date. cant’ tell, I’m tech support. call tomorrow between 8 and 6. I call, after talking to Qwest & DirecTV and Qwest for an hour… It is a billing issue I haven’t paid for some equipment I ordered ( no bill), Ok restore service= $350, Ok. restoring service now. 5 pm home at last , no service. call Qwest, servie tech has appt between 8 & 12 tomorrow; me cant do out of town. SOL. BTW about euipment never agredd to $350 in fees, against the law, talk to manager, gave me manager’s name? and a fake number. Me= filed compalint with FTC named names that I had sent emails and phone calls. Making entries on blogs, and a general nuisance. It will cost them a lot more than $350 plus a few days of service just to cope. plus my job is to sell this product to toher telecoms. It allso helps my brother’s a lawyer with not a lot to do at the moment

By: rew

rew — Sun, 04 Apr 2010 01:40:47 +0000

ya they suck mager cock

By: Nettie D

Nettie D — Tue, 23 Mar 2010 00:27:36 +0000

I am so happy because I no longer have to deal with Qwest Customer Service! I have canceled my service but still had to call Qwest to make one final payment. Of course when I attempted to make a payment through the automated service I was promptly transfered over to a Customer Service Rep, by promptly I mean on hold for over 20 min, only to be told that they would be happy to take my payment for a charge. Really ? I attempted to make a payment, your system transferred me to you ? The solution was of course just to transfer me back to the automated system in attempt to make a payment ~ He also said that maybe I had some crying kid in the background and it confused the automated system ? I have no crying kids ! I requested to speak with a supervisor, but after an additional 10 minutes I gave up… I will just wait until they call me for payment…

By: Nettie D

Nettie D — Tue, 23 Mar 2010 00:26:13 +0000

By: mlsh

mlsh — Sun, 28 Feb 2010 05:07:00 +0000

Qwest has a strict policy on missing days, which makes sense, however be careful because even if you come to work sick and get sent home it counts against you. Oh ya and if you are at your last possible day to miss and they send you home or even call and ambulance to get you, you WILL be fired. This happened to me. I had over 100 hours of vacation time to use. I called in, in the morning to get the day off because I was up all night puking. They said there is no slots open and I would have to come in or it would be un excused. I went to work and from the moment I walked in I was in the bathroom puking. I almost passed out and could barely stand. My manager told me I had to have someone come pick me up or they would call an ambulance. So I had someone pick me up and I went immediately to the ER. Well before that day I had missed a day from falling on the ice and hurting my back. I have scoliosis and was in a lot of pain. I stayed all day at work but had to see the doctor and chiro the next day. Well when I called in that morning they had no time open for me to use so it counted against me. That put me on final warning. Now back to the ER. I was put on an IV because I was extremely dehydrated from being sick. Well I was told it is going to take a few days to be better and I again called the next morning and they wouldn’t let me use my personal/vacation time. Well I ended up getting fired. Oh and when I applied for unemployment they fought it and I got denied. So now I’m in a big battle trying to get it going. Bad company. In today’s economy a company should take care of their employees but with Qwest it comes down to the mighty dollar and thats it!

By: Eric

Eric — Sat, 06 Feb 2010 19:02:48 +0000

Ya I hate them too. We’ll see if I get a response to my letter. There is almost no chance that I’m not going to dump them anyway but I thought it was worth one last try.

Here’s the letter I wrote today, I’ll be very surprised if I get a response.
=============================

I want an email address I can send an attachments to. My connection has been completely unsatisfactory since I got it. I’ve called several times but I always get somebody who knows very little about network functions. I spent an hour trying to describe port forwarding and NAT to one of your techs. That’s pretty basic stuff.

I’ve wrote a script that tests my connectivity to your DNS server (I had to because your people are not capable of basic trouble shooting). I’ve let it run since Wed 12/30/2009 to present. I am appalled that I had to do this to get somebodies attention (this makes the obvious leap of faith that I’ll get a response or a satisfactory conclusion to my issue) but it’s all that’s left for me to see if Qwest actually cares about their costumers.

Again, send me an email address that will actually get read by somebody who can understand basic batch files. It will be obvious from the output of my script that my connection is indeed not worth paying for. Not to mention that my bandwidth has never been half of what it should be.

Eric
Cell – xxx-xxx-xxxx
Home – xxx-xxx-xxxx
email@email.com

PS – If I don’t get a response in 24 hours, I’m dumping quest at every level from my technology solution.

By: David

David — Mon, 25 Jan 2010 23:52:59 +0000

I am certain that this company puts all of its money into advertising and its fancy website. They have NO IDEA what they are doing when it comes to billing or customer service, and I suspect that most of their profit comes from scamming customers.I continually get letters fand calls from them asking me to pay hundreds of dollars they insist I owe, but whenever I call, they cannot tell me what the charges are for, and always deny that whatever the last rep agreed to do ever happened. HOWEVER, I have NEVER received any service from them, except for a couple of weeks of “blazing speed”internet that never got above 0.3 Mbps, and which I instantly cancelled. I want back the many hours of my life that they wasted and the pointless frustrations they have put me through.

By: Lola

Lola — Mon, 04 Jan 2010 00:55:26 +0000

I hate Qwest!!